DatePosted :4/17/2025 10:12:46 AM
JobType : W2
Skills : Performs clerical activities including data entry, word processing, water and sewer use billing and abatement preparation, telephone answering, and complaint resolution.
Job Description
Essential Elements
- As required, operates multi-line telephone to receive incoming calls. Screens and directs calls to proper section or person. Takes and/or relays messages. Attends counter and answers billing and other questions and inquires.
- Data enters water and sewer usage, approved abatements, customer information and changes, updates computer and hard copy files.
- Assists in calculating and processing abatements requests. Ensures approved abatements are sent out and recorded.
- As required, prepares a variety of daily, weekly, monthly or periodic reports.
- May be required to perform other departments data entry/retrieval and filing and record maintenance.
- Follows and adheres to department, City and other government rules, regulations, policies and procedures.
RATE: $20.70 - $22.70/hr. On W2
QUALIFICATIONS: At a minimum, the candidate should have some customer service, billing, computer and telephone experience. Additionally, it is desirable if they have any MUNIS and/or government experience.
